Blog

From “either/or” to “both/and” – evolving from black and white thinking to innovation

What really struck me about the responses to the death of Margaret Thatcher was how polarised people are in their view of her. On the one hand David Cameron was…
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Are you a Bolter or a Stayer? How long should you stay in a difficult work relationship

I was invited back to BBC radio earlier this month for another interview and phone-in as “workplace agony aunt”.   A strong theme emerged from the calls and emails of…
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Revenge fantasies and Vicky Pryce: how to satisfy your desire to hit back without actually hurting anyone

I was interviewed on the Vanessa Feltz show today about the Vicky Pryce case (you can catch it on iPlayer at http://www.bbc.co.uk/programmes/p0151rvn at 9.18 am) to explain how would I have…
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Mediation in the Media – banging the drum for communication skills

Yesterday I was a guest on BBC radio London on the Jeni Barnett show.  Talking about conflict at work, I was interviewed by the host and answered questions from callers…
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Conflict: the best feedback there is!

The problem with feedback Organisations spend a significant amount on developing and administering sophisticated feedback processes such as 360 degree processes, in order to nurture and develop their precious talent. …
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The News of the World and the “pain body”: lessons for conflict resolution

So, dare we hope that Murdoch’s “evil empire” has finally been delivered a lethal blow?  Could it be that now that the full extent of the ugly truth has come…
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